Warranty Policy

Warranty Coverage

We provide warranty support for all eligible mobile devices, accessories, and components purchased from our store or authorized partners. Warranty applies for:

• Manufacturing defects
• Hardware malfunction
• Non-user–caused issues
• Dead on arrival (DOA) products

Warranty Duration

How to Claim

• Keep original invoice ready
• Provide product model & issue details
• Share defect images/videos if required
• Visit service center / contact support
• Submit contact details for updates on claim status
• Ensure product is within valid warranty period

Processing Time

3–7 working days depending on issue. Claims requiring part replacement may take up to 10–12 working days depending on stock availability. Additional diagnostic checks may extend the timeline slightly. Delays may occur during peak service periods or high-volume claim cycles.