Frequently Asked Questions
Your common questions answered in a simple and clear way.
We offer mobile repair, accessories, website development, digital marketing, and complete IT solutions.
Most mobile repairs take 30 minutes to 2 hours.
We prioritize protecting your data during all repairs. However, we strongly recommend backing up your device to a computer or cloud service before bringing it in, just to be safe.
No, we offer a free diagnostic service to identify the problem. You only pay if you decide to proceed with the repair.
Yes, we specialize in water damage recovery and cleaning. Please power off your device immediately and bring it in for the best chance of a full recovery.
Yes, we repair a wide range of devices including iPads, Android tablets, and laptops (MacBook and PC). Since tablet and laptop repairs vary by model and part availability, please bring your device in for a specific diagnosis and quote.
Yes, we carry a selection of high-quality accessories including phone cases, screen protectors, chargers, and cables. You can browse our selection in-store or ask our technician for recommendations while getting your phone repaired.
Absolutely. Besides hardware repairs, we can assist with software updates, virus removal, OS installation, and troubleshooting slow performance. We can also help you set up your new device or transfer data from an old one.
You can stop by any of our locations for a complimentary battery health check. If your battery capacity is below 80%, we recommend a replacement to ensure optimal performance and prevent unexpected shutdowns.
Yes, for your convenience, we offer a pickup and drop-off service in select areas. We can coordinate with a courier to pick up your device from your home or office, repair it at our shop, and return it safely back to you once it's ready.